DIM API
This page will showcase the various methods, events and errors you can expect with DIMs
Callbacks Overview
Here's a breakdown of the callbacks on each DIM:
Method | Explanation |
---|---|
onSuccess | This callback method is invoked when the drop-in experience has fulfilled its purpose, such as when a user has successfully authenticated their loan account in the Connect drop-in module. At this point, we pass the necessary data as a method parameter and proceed to close the drop-in module. *Please note that adding onSuccess to some modules that do not support the method can cause unintended user experiences, for modules such as interest-rate-monitoring please avoid leveraging the onSuccess method. |
onLoad | You can provide a callback function on the configuration object that will be invoked when the drop-in module has finished loading. This function will serve as a notification that the module has successfully loaded. |
onExit | The onExit callback function is triggered when you use the close navigation button located at the top right of the page to close the drop-in module. The close button is an optional feature that you can enable by setting the 'showExitNavigation' property to 1 in the dropinConfig object. |
onEvent | The onEvent callback function is used to notify you of important events that occur throughout the lifetime of the drop-in experience. This callback function includes a method parameter that contains useful information about each event, so that you can stay informed about the events that matter most to you. |
onError | onError callback is called when dropin module throws an error. You can leverage this callback to do necessary handling on your side. |
onResize | The onResize callback function is triggered whenever the size of the drop-in module changes due to events such as page resizing. This function provides the height and width of the drop-in module document, which enables you to customize the experience for different devices. Currently, our drop-in modules will switch to a mobile experience when the screen width is 768 pixels or less. |
onSettled | The onSettled callback function is triggered once the drop-in module has completed all of its API requests and has finished loading, indicating that it is ready for the user to begin interacting with it. |
pageChange | The onPageChange callback function is triggered whenever the user navigates from one page to another within the drop-in module. |
The callbacks that present on each DIM are listed in this table:
Module | onSuccess | onLoad | onExit | onEvent | onError | onResize | onSettled |
---|---|---|---|---|---|---|---|
loan-servicers-login | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
precision-pay | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
loan-pal | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
loan-list | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
transaction-history | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
student-loan-refi | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
auto-refi | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
personal-refi | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
auto-debit | ✅ | ✅ | ✅ | ✅ | |||
debt-connect | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
identity-connect | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
credit-card-update | ✅ | ✅ | ✅ | ✅ | ✅ | ||
prequal | ✅ | ✅ | ✅ | ✅ | ✅ | ||
interest-rate-monitoring | ✅ | ✅ | ✅ | ✅ | |||
balance-transfer | ✅ | ✅ | ✅ | ✅ | ✅ |
Errors
Here are the error events you can expect to see when the onEvent callback is invoked:
Error | Explanation |
---|---|
DROPIN_CONTAINER_NOT_PASSED | Occurs when an element id is not passed. |
DROPIN_CONTAINER_UNAVAIL | Occurs when the dropin container element doesn't exist. |
DROPIN_TOKEN_UNAVAIL | Occurs when a token isn't passed. |
DROPIN_LOAD_FAIL | Occurs when a dropin module fails to load, due to invalid token or other config related values. |
PAYMENT_FAIL | Occurs when a payment scheduling api fails. |
SUBSCRIPTION_FAIL | Occurs when a subscription save api fails. |
API_TIMEOUT | Occurs when an api call exceeds 120 seconds. |
OPEN_METHOD_DUPLICATE_CALL | Occurs when there is a duplicate call to handler.open method. |
EXIT_CALLBACK_UNAVAIL | Occurs when an exit callback function is not provided and the onExit callback is invoked by the dropin. |
SUCCESS_CALLBACK_UNAVAIL | Occurs when a success callback function is not provided and the onSuccess is invoked by the dropin. |
DIM_UNAVAILABLE_OUTAGE | Occurs when a dropin module server is not available. |
INVALID_MODULE_NAME | Occurs when an invalid module name is passed. |
DIM_ERROR | Occurs when there is an unexpected error in the dropin. |
INVALID_TOKEN | Occurs when an invalid token is passed. |
EXPIRED_TOKEN | Occurs when a token is expired upon request sent or the expiry time has elapsed for that token. |
Common methods
onLoad
onLoad(metadata){
// your code
}
// metadata
{
'eventName': 'DROPIN_LOAD',
'message': `${dropin} dropin module loaded.`
}
onExit
onExit(metadata){
// your code
}
{
'eventName': 'DROPIN_EXIT',
'message': 'Drop in Module Closed.'
}
onError
onError(metadata) {
// your code
}
{
'eventName': '{eventName}',
'message': '{message}',
'metadata': {
// details related to error
}
}
onResize
onResize(metadata){
// your code
}
{
'eventName': 'DROPIN_RESIZE',
'message': 'Dropin window size changed.',
'metadata': {
'height': 'height of dropin document', // in pixels like 786
'width': 'width of dropin document' // in pixels like 500
}
}
onEvent - Common use cases
AUTH_EXPIRE
The onEvent method is commonly triggered when a user's credentials have expired or been updated, known as the AUTH_EXPIRE event. This method is used by all dropin modules except for the connect dropin module. In addition, the metadata includes the noValidLoan and reauthenticateAccounts attributes. The noValidLoan attribute indicates whether the user has any valid loan accounts, while the reauthenticateAccounts attribute provides an array of loan accounts that require re-authentication.
When a consumer subscribes to this event and it is triggered, we send a callback to the consumer and unmount the dropin module. This allows the partner to provide their own re-authentication experience. If the consumer does not subscribe to this event, our default screen is displayed and the user goes through the re-authentication flow to authenticate their account.
CONNECT_LOAN_TO_CONTINUE
The CONNECT_LOAN_TO_CONTINUE method is triggered when a user does not have any loans. This method is used by all dropin modules except for the connect dropin module. In addition, the metadata includes the userInfo object.
onEvent(metadata){
// your code
}
{
'eventName': 'AUTH_EXPIRE',
'message': 'Credentials Expired/Updated.',
'metadata': {
'extUserId': '{extUserId}',
'shouldReconnect': true,
'noValidLoan': false,
'reauthenticateAccounts': "<array of accounts needing re-auth>"
}
}
{
'eventName': 'CONNECT_LOAN_TO_CONTINUE',
'message': 'Connect loan to use this Dropin.',
'metadata': {
'extUserId': '{extUserId}',
'userInfo': '<userInfo>'
"dimExitInitiated": true
}
}
onSettled
onSettled {
triggerType: 'settled',
instanceId: 'spinwheel-dim',
messagedata: {
eventName: 'DIM_SETTLED’,
message: '{{module name}} Dropin Load complete’
}
}
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Updated 4 months ago